Shipping

SHIPPING & DELIVERY

Electrons Libres pieces are shipped worldwide with tracking number + insurance from Vienna, Austria. 

Shipping Partners: Local Post, GLS, USPS (US Only)

TRACKING

You will receive an order confirmation email once you purchase. Make sure to check your spam folder if you can’t find it. After the order has been dispatched you will receive a shipping confirmation email which will include your Tracking ID. All orders are shipped with a tracking ID.

 

International/Non-EU - Duties & Taxes

 

Customs duties and/or VAT may apply for Non-EU countries. Customs duties are at the discretion of the destination country and are the responsibility of the customer. Electrons Libres is not responsible for any customs charges or local taxes due to international shipment. Please be aware of your country regulations as payment of these duties may be necessary to release your order.

RESPONSIBILITY

In the event that the parcel is not claimed or is rejected/refused by the receiver for any reason - The relevant carrier will return this parcel to Electrons Libres. Consequently there will be a fee deducted from your store credit to cover return shipping due to your refusal. This is non-negotiable.

Please ensure that the shipping address you provide is complete & accurate. If there is an issue with your delivery please contact us or the courier service directly.